Mon-Fri: 8:00AM-5:30PM 544 Reviews:

Reviews from Google

5 Star Rating
SARAH LOFTUS from 09/13/2021:
"My sister recommended Brachs many years ago when my mechanic retired. When I met Gary and Tom I asked that they assure me that when I leave the shop my car will be safe to drive and that they don’t try to cheat me. I have never been disappointed. I have recommended Brachs to many family and friends, who have also been quite satisfied with their work. It’s nice to know that there are people you can count on. And they’re very kind and friendly."
5 Star Rating
Shelby Sacks from 09/14/2021:
"Tom and Gary have serviced my family’s cars for decades. Very polite and knowledgeable. If you have questions they won’t let you leave without answers. If you need Services they won’t lie to you and you will never be disappointed with their work. They use quality parts and their technicians are overqualified. This is the place to go! We have never been disappointed!!!"
5 Star Rating
Adrienne Watson from 08/10/2021:
"I would like to take a few minutes to recognize one of the best Auto Center's that I have ever encountered. Tom was very diligent in getting to the root of what started out as 2 fuel pump replacements, fuel system. Although that was repaired, other electrical components began to fail all the way down to the fuel sensors. After 2 failed attempts at driving the car home and keeping it; Brach's towed the car twice and insisting they would not release the car until it was resolved. They did that and above. I would recommend Brach's to all my friends and family who have any issues with their automobile, and guarantee an professional, courteous and compassionate group of folk over there! Thank you Tom, Walter and your whole crew. I am beyond pleased. They took care of me like I was family, and I appreciate it."
5 Star Rating
Melanie Threatt from 06/24/2021:
"I’m very happy with the service at at Brach’s and I’ve recommended them to family and friends. The owner and staff are very professional, well trained and supervised. At my latest visit provided detailed service reports via email and trustworthy recommendations. The prices are probably competitive but for me it’s worth it because I feel I can trust the work."
5 Star Rating
David Duke from 06/06/2021:
"I was using a AAA Care Center down the road before I moved to Brach's. I left AAA because they didn't provide personalized attention and often did the bare minimum. I'm happy to say that Brach's is completely different than that. Thorough, timely, competent, and fairly priced. Brach's understands it's part of the community and wants repeat customers. I HIGHLY RECOMMEND!!!"
5 Star Rating
Mary Murphy from 09/01/2021:
"I have been going to Brach’s auto for several years. I have found them to be diligent and efficient. They explain everything so that I understand it. The work they have completed on all my vehicles over the years has been reliable. I trust their assessments and their recommendations. I consider myself fortunate to have the service Brach’s auto offers I know this is not everyone’s experience with the auto mechanic industry."
5 Star Rating
Jondae Scott from 07/07/2021:
"I cannot stress how wonderful the staff and service is here. They always update me, the service is fast and the work is always quality. Plus they're FAIR. Highly recommended."
5 Star Rating
K B from 10/22/2021:
"This is my 2nd positive review after another good visit. I think they do a good job. I’ll go back again if needed. First review: I like the estimate process. I liked the professionalism of the staff. Work was timely. Quality seems very high."
5 Star Rating
Rose Schmidt from 11/07/2021:
"Based on a recommendation from a neighbor, I first went to Brach’s. At that time, they replaced the battery and replaced the brakes. Based on that, I recently returned so they could perform a “road worthy” check prior to a road trip I was planning. The work has been done in a timely manner with proper explanations. I did not try to get second opinions, but I doubt that a business with poor practice could stay in business for as long as Brach’s has been in the neighborhood. That’s why I didn’t check Good Value in the area above. I have no idea how they compare in pricing to other establishments. They have the added plus of always wearing a mask when a customer is present in the office."
5 Star Rating
April Smith from 11/15/2021:
"Tom and his team are exceptional! I was referred to his shop by a friend and I am so glad I was referred to Tom! His team are super friendly and patient. As a female, I felt that Tom took the time to explain everything to me in detail and didn’t talk over my head with a bunch of mechanical terms I didn’t understand. He was thorough enough in order for me to truly comprehend what my car needed. The service was impeccable because he said exactly what he was going to do to repair my car and he didnt attempt to find additional ways to squeeze more money out of me, like most mechanics. The paperwork and pictures to explain exactly what my car needed were also helpful because it gave me a sense of trust. My experience was so good, that I bragged about his work to others which resulted in one of my friends going there to get her car serviced days later. My friend also had a similar customer experience. Thank you to Tom and the team!! I’ll be back and I will continue to spread the good word about my experience!"

Certified by AutoVitals

5 Star Rating
John Folden from hazel crest il 60429 on 4/3/2014 for an auto service of their 2007 Red Pontiac 2007 Soslitice automatic 2.4L and their testimonial is:

"Five Stars"

5 Star Rating
Mike Maloney from on 3/26/2014 for an auto service of their 1999 Honda CR-V and their testimonial is:

"Highly recommend"

"I would recommend Brach's highly... Very professional service"
5 Star Rating
Yvonne Carter from on 2/21/2014 for an auto service of their and their testimonial is:

"Yvonne Carter"

"I have been a customer of Brach's Auto for nearly 30 years. They are committed to superior customer service and that's why I've stayed. I tell anyone who has an automobile they should come by and try Brach's. It isn't everyday that one can find a business that is dedicated to the customer and will stand by any repair performed. Kudos to Brach's!"
5 Star Rating
Ginger from beverly, chicago on 1/25/2014 for an auto service of their and their testimonial is:

"Beverly Nieghborhood at its best"

"Brachs is the BEST! I've had my cars serviced solely at Brachs for over 20 years, and throughout that time Tom and Gary have been consistently fair, honest and dependable. About twice a year I take the car in for general service/maintenance, especially before taking a long road trip. If no work is necessary, they let me know and send me on my way at NO charge. If repairs/adjustments are necessary, they get the work done promptly at a fair price. My family entrusts its vehicles to no one else - not even the car dealerships where we made the purchases! Can't ask for more."
5 Star Rating
R Dunleavy from on 12/26/2013 for an auto service of their and their testimonial is:

"Auto care at its best"

"The mechanics at Brach's know their business. If I have work done elsewhere, most likely I didn't have it done right"
5 Star Rating
Steve from on 11/10/2013 for an auto service of their and their testimonial is:

"Fair and Trustworthy"

"Can't argue with the confidence I have in Brach's (Tom and Gary), the work they do is great and the prices they charge are right on target with anywhere else in the neighborhood."
5 Star Rating
Charles Washington Sr. from on 10/30/2013 for an auto service of their and their testimonial is:

"Brachs is #1 in TOTAL SERVICE!"

"The manager Tom, And Owner Gary are the greatest guys to have servicing my vehicles. I have been a customer for more than 15 years and have been satisfied with the service on every visit. The employees are knowledgeable about all vehicles, and the service is friendly as well as welcoming. In all the time I have been a customer my cars have never needed to be brought back for the same repair after being repaired by Tom and his team. MUCH Thanks to Brachs for being as good, informative and honest as they are!"
5 Star Rating
Sharon H from on 10/7/2013 for an auto service of their and their testimonial is:

"Brachs - A + Service"

"I've been using Brach's for over 20 years. Their customer service is great - they explain exactly what work is needed, and the time frame it would take to complete. They are always dependable, and do excellent work. I'd highly recommend them to everyone."
5 Star Rating
Joseph Manuel from on 10/7/2013 for an auto service of their and their testimonial is:

"Joseph Manuel"

"This is the very best and honest auto center I have ever used. I give it my highest review 5 stars. I was taken to them by and old friend and I highly recommend them . They have taken excellent care of my auto and are honest. They have gone over my car and told me where I needed work but never put pressure on me. When I was ready they repaired my car and have done outstanding work. Joseph Manuel"
5 Star Rating
Dawn O. from on 10/3/2013 for an auto service of their and their testimonial is:

"Great Service"

"Great Service by Dawn O. - 10/03/2013 I have taken my van into Brach's over the past few years and have always been highly satisfied with the service. Tom always give a thorough explanation with everything prioritized. I also appreciate the fast service and quality work. Definitely a 5 star service center!"